Terms and Conditions
Introduction
- These Terms and Conditions govern the sale and purchase of Steel TMT Bars from [Your Company Name]. By placing an order, the customer agrees to comply with these terms.
Product Specifications
- Our TMT bars conform to [mention relevant standards, e.g., BIS IS:1786] and undergo rigorous quality checks.
- Product specifications, including grade, size, weight, and length, are as per the order confirmation.
- Variations in weight due to standard rolling tolerances will be accepted as per industry norms.
Pricing & Payment
- Prices are subject to market fluctuations and will be confirmed at the time of order placement.
- Full or partial payment (as per agreement) must be made before dispatch.
- We accept payments via [mention accepted payment modes: bank transfer, online payment, etc.].
- Any government duties, taxes, or levies will be borne by the customer.
Order Placement & Confirmation
- Orders are processed only upon receipt of an official purchase order and advance payment (if applicable).
- Once confirmed, orders cannot be modified or canceled without prior approval.
- Large or custom orders may require additional lead time for production.
Shipping & Delivery
- Delivery timelines are [X-Y] business days, depending on location and availability.
- The company will not be responsible for delays due to force majeure events like strikes, natural disasters, or transportation disruptions.
- The customer must ensure proper access and unloading arrangements at the delivery site.
Inspection & Acceptance
- Customers must inspect the material upon delivery and report any damages, defects, or shortages within [X] hours/days.
- If no complaint is received within the specified period, the material will be considered accepted.
- Returns will only be accepted for manufacturing defects and not for variations within standard industry tolerances.
Warranty & Liability
- The company ensures that the TMT bars meet industry standards but does not provide warranties beyond the specified chemical & mechanical properties.
- The company is not liable for damages due to improper storage, handling, or incorrect usage of the product.
Governing Law & Jurisdiction
- These Terms and Conditions are governed by the laws of [mention jurisdiction].
- Any disputes arising from the purchase of TMT bars will be subject to the exclusive jurisdiction of courts in [City/State].
Refund and cancellation policy
No Refunds Policy Effective Date: [Insert Date] [App Name] is a SaaS platform that enables our Clients to manage their dealer, influencer, employee, and user interactions, including payment processing through third-party payment gateways.
- No Refunds Policy All payments made through [App Name] are processed directly between the Client and the payment gateway. As a service provider, we do not process, collect, or hold any payments on behalf of our Clients. Therefore, we do not offer refunds, cancellations, or chargebacks for any transactions made through the platform.
- Payment Disputes Since payments are directly handled by the respective Clients and their chosen payment gateway, any disputes or refund requests must be raised directly with the Client. We are not responsible for resolving payment-related issues.
- Support & Assistance If you experience any technical issues related to the payment process within the app, you may contact our support team at [Support Email/Help Center] for assistance. However, for payment-related disputes, please reach out to the respective Client or payment gateway. By using [App Name] and making a payment through the platform, you acknowledge and agree to this No Refunds Policy. [Your Company Name] [Company Address] [Contact Information]
Confirm purpose of using our PG
We confirm that our Payment Gateway will be used for accepting payments from customers upon successful steel tmt bars orders in compliance with the agreed terms and conditions.
Shipping and Delivery Policy
- Order Processing
- All orders for Steel TMT Bars are processed within [X] business days upon successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of customized orders or bulk purchases, additional processing time may be required, which will be communicated in advance.
- Shipping & Delivery Timeline
- Standard Delivery: Typically takes [X-Y] business days based on the delivery location.
- Express Delivery: Available for urgent requirements at an additional cost (subject to feasibility).
- Remote Locations: Deliveries to certain remote or high-risk areas may take longer than usual.
- Delivery Locations
- We currently deliver across [mention serviceable locations, e.g., India, specific states, or regions].
- Delivery to non-serviceable locations may be arranged on request, subject to feasibility and additional charges.
- Shipping Charges
- Shipping charges are calculated based on order quantity, distance, and transport mode and will be shared during order confirmation.
- Free shipping may be available for bulk orders or specific promotions.
- Unloading & Handling
- The buyer is responsible for arranging labor and equipment for unloading at the delivery site.
- Our team ensures safe transportation; however, any on-site handling after delivery is at the customer’s risk.
- Tracking & Updates
- Once shipped, customers will receive a tracking ID (if applicable) and real-time updates on delivery status.
- Our logistics team is available for any assistance regarding order tracking.
- Delays & Exceptions
- Delays due to natural calamities, strikes, transport disruptions, or unforeseen circumstances will be communicated at the earliest.
- The company is not liable for delays caused by third-party transport providers or external factors beyond our control.
- Inspection & Acceptance
- Customers must inspect the material upon delivery and report any damage, shortages, or discrepancies within [X] hours/days.
- Any claims after the inspection period may not be considered.